Injury Management & Protocols in Construction with Kathy Freeman

In this exciting episode of the Building PA podcast, co-hosts Jon O'Brien and Chris Martin welcome Kathy Freeman, the Senior Director of Operations at Amphibious Medics. Kathy brings a wealth of knowledge and experience in safety management, and we dive deep into the critical topic of managing injuries in the construction industry.

From the outset, Jon and Chris express their enthusiasm for the conversation, highlighting the importance of safety in ensuring that workers return home safely to their families. Kathy shares her passion for safety and her commitment to creating a culture that prioritizes the well-being of employees. She emphasizes that the goal of safety programs should not only be to achieve zero injuries but also to sustain that success over time.

Kathy recounts her impressive track record at Mortenson, where she played a pivotal role in breaking safety records and fostering a culture of accountability and trust. She explains that building strong relationships with team members is essential for a successful safety program, as it encourages open communication about injuries rather than hiding them out of fear.

The discussion shifts to the evolution of injury management in the industry. Kathy reflects on how the approach has changed from a reactive mindset—where injuries were often dismissed or treated with medication—to a more holistic view that prioritizes employee care and well-being. She shares a compelling story about a superintendent who benefited from alternative treatments like massage therapy and yoga, illustrating the positive impact of a caring approach to injury management.

As the conversation progresses, Kathy offers valuable advice for smaller companies looking to implement effective injury management programs. She encourages them to leverage resources from their insurance brokers and to foster a culture of trust by being present in the field and understanding their employees' needs.

Kathy also discusses the importance of measuring the success of injury management programs, noting that a key indicator is when employees feel comfortable reporting injuries without fear of repercussions. This trust leads to proactive communication and ultimately contributes to a safer work environment.

In closing, Kathy expresses her excitement about her new role at Amphibious Medics and the opportunity to make a broader impact on injury management across the nation. She is eager to share her philosophy and work with a team that aligns with her values.

This episode is a must-listen for anyone in the construction industry, as it sheds light on the often-overlooked aspect of managing injuries and emphasizes the importance of creating a culture of safety and care. Join us for this insightful conversation that not only highlights the challenges but also offers practical solutions for improving safety in the workplace.